For teaching reasons, this is actually the case-only form of the HBR case study. The commentary-only version is reprint R0103Z. The entire case study and commentary is reprint R0103A. Do not let me know which i call for a baby to possess this time around off. Individuals words remained as tinnitus of Jessica Gonon an hour or so following a tense ending up in Jana Rowe, certainly one of her key account managers. Jessica, the VP of sales and customer care at Clearness Base, considered Jana's request a four-day workweek, that she was prepared to have a corresponding 20% decline in pay. Even though the details appeared simple, the problem was not. Just a week ago, Davis Bennett, another account manager, had designed a similar request. Both Jana and Davis were knowledgeable that Megan Ton, another account manager, have been working in a reduced agenda for nearly 2 yrs to be able to hang out with her children. The eight account managers were responsible for enhancing the company's biggest clients install and keep database programs, which frequently needed hands-holding and coddling. Because Megan had an abbreviated schedule, another account managers were designated the greater difficult clients. But when Jessica decided to a shorter workweek for Jana and Davis, who'd undertake the most difficult clients? And just what happens when the other account managers began requesting similar deals? Just how can Jessica keep up with the productivity of her department and meet her staff's needs for flexible work agendas while striking an equitable solution for parents and non parents? In R0103A and R0103Z, Michele S. Darlin, Chris Dineen, Elinor Burkett, and Stewart D. Friedman advise Jessica on her behalf next move ahead this imaginary case study.
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