Case ID: 907E18
Solution ID: 10625
Words: 1555
Price $ 45

PFM Devices Complex Project Initiatives Case Solution

Case Solution

At the beginning of 2006, it had been apparent that PFM Devices was going through a substantial recession in consolidated generating among its three worldwide divisions. To deal with this problem, the recently hired chief information officer was requested through the executive team to judge the 2 options of applying a crm means to fix improve revenue or perhaps a corporate data warehouse to chop costs. This case demonstrates the significance of aiming it (IT) and business strategy as well as the complex issues IT professionals face in showing priority for IT investment options.

Excel Calculations

Questions Covered

1- Problem Definition
2- Diagnosis and supporting evidence
3- Decision options
4- Decision criteria
5- Recommended option
6- Action plan